Ikeja Electric Offers COVID-19 ‘Bonus’ To Defaulters

Ikeja Electric (IE) has announced the suspension of all disconnection activities of non-paying customers for a period of two weeks effective April 1, due to the lockdown of Lagos State caused by COVID-19.

Mrs. Folake Soetan, Acting Chief Executive Officer, made the announcement in a statement in Ikeja on Wednesday.

President Muhammadu Buhari had on Sunday in a nationwide broadcast announced the 14 days lockdown Lagos State, Ogun and the Federal Capital Territory, from 11pm on March 30, as part of efforts to contain the spread of Coronavirus.

Soetan said the suspension of the disconnection activities was to ensure that customers who could not afford to pay their March bills due to the closure would continue to enjoy supply until the stay at home order was lifted.

According to her, customers who wish to pay their bills can also do so using any of the DisCo’s designated online payment platforms.

She said: “Our prepaid customers can buy energy online using any of your preferred online banking or merchant platforms. You can also visit our website to purchase vending units.

She said the DisCo was committed to ensuring that its customers enjoy steady and quality supply throughout the difficult period and beyond.

Soetan said: “We recognise the fact that electricity supply is critical to our ability to stay safe, clean and indoors.

“As one of the companies designated as essential services, we have put measures in place to ensure that our engineers and technicians are available to clear all forced and unforced outages, while also continuing with preventive maintenance programmes.

“We, therefore, solicit the support of customers to cooperate with our staff as they carry out their duties, while we restate our commitment to deliver steady electricity supply in line with our allocation.”

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