Green Africa Airways Suspends Ticket Sales As NCAA Delays License

Nigeria’s new airline, Green Africa has suspended new bookings on its website following the delay in the issuance of its Air Operator’s Certificate, AOC by the Nigerian Civil Aviation Authority (NCAA).

 GreenWhiteGreen GWG reports that Green Africa had scheduled to commence commercial operations in June and had started selling its tickets on its site.

However, following a joint meeting between top officials of NCAA and senior executives of Green Africa, it was concluded that the airline’s AOC would not be available till July 2021 due to unforeseen circumstances.

“This is certainly a bump in the road, and we are mindful of the impact especially on our customers and other stakeholders,” said Babawande Afolabi, founder and CEO of Green Africa.

“However, we are confident of the NCAA’s support and commitment to get Green Africa into service, and we have also put plans in place to compensate our affected customers,” he said.

On account of that the airline has temporarily suspended new bookings on its website and greenafrica.com even as it insisted that already purchased tickets would be used when the airline launches its operations.

“All customers who have booked flights with Green Africa will be able to move their flights to future dates starting August 2021 at no extra charge,” the statement said.

“Further, in appreciation of the trust from the airline’s early customers and in recognition of the inconvenience of rebooking, each customer will receive an automated email with 50 percent of the value of their booking in a credit shell within seven days. This can be used to purchase another ticket with Green Africa,” it stated.

A message on the new airline’s website said:

To move your flight to a future date for FREE, kindly click on the button below, enter your booking code and contact email in the fields provided. 

You will also receive 50% of your full booking value in a credit shell via an automated email within 7 days of flight reschedule.

For further enquiries, call the gCare on 0700GREENAFRICA or send an email to gcare@greenafrica.com.

We apologise for every inconvenience. We will be back soon!

 GreenWhiteGreen GWG reports that Green Africa is launching with ATR72-600 range of aircraft which are recognized for their fuel economy and use in regional hubs. The company’s business model is built on translating the savings from fuel economy into lower ticket costs.

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