First Bank Denies Reports On Systems Upgrade

First Bank has refuted reports of a system upgrade that has reportedly affected banking operations.

The bank in a statement made available to GWG.ng affirmed that the upgrade only pertained to its internal operations and with its suppliers and not to the banking public.

The bank said:

We wish to address a misleading report circulating in the media regarding a system upgrade at FirstBank.

The message which was incorrectly interpreted and reported was sent to, and intended for our vendors only and focused on transitioning from our current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.

Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational. We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.

Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.

 First Bank has as such assured the public to disregard claims of system upgrade affecting its banking operations.

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