Lifestyle
Bank Pays 2,000 Customers $175m In Christmas Day Error
British bank Santander said about 2,000 customers mistakenly received double payments on a Christmas Day error, with a total $175 million being accidentally paid out.
The bank said the money was doled out over about 75,000 transactions for about 2,000 corporate and commercial customers. The institution said a technical error was to blame for the payments.
“We’re sorry that due to a technical issue, some payments from our corporate clients were incorrectly duplicated on the recipients’ accounts,” Santander said in a statement.
“None of our clients were at any point left out of pocket as a result and we will be working hard with many banks across the U.K. to recover the duplicated transactions over the coming days.”
Santander, which is owned by Spanish bank Banco Santander, said the “technical issue” was tied to a scheduling error that was “quickly identified and rectified.”
The Christmas Day error payments included one-time and recurring transactions, which the bank said may have included employee wages and supplier payments.
Given that the payments have already been made, the bank has not said how it is going to recover the payments it made on error or whether it would leave it as a Christmas Day gift to the beneficiaries.
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