NCC Reports 90% Restoration of Voice and Data Services

In a recent statement released by the Nigerian Communications Commission (NCC), it has been revealed that significant progress has been made in restoring voice and data services following disruptions caused by undersea cable cuts.

Ruben Muoka, Director of Public Relations at the NCC, provided updates on the situation, highlighting the efforts made to address the disruptions that occurred on March 14, 2024.

Muoka stated that approximately 90% of the network has been restored to its peak utilization capacities, marking a significant milestone in the repair process. He expressed gratitude for the swift response of Mobile Network Operators (MNOs) in activating alternative connectivity solutions to mitigate the impact of the disruptions on telecommunications services.

GWG.ng reports that the disruptions, which originated from cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, resulted in widespread disruptions to data and voice services, affecting both banks and telecommunications networks. However, Muoka assured the public that efforts are ongoing to fully restore services to normalcy.

Despite the challenges posed by the undersea cable cuts, Muoka expressed appreciation for the patience and understanding demonstrated by telecom consumers during the downtime. The NCC spokesman emphasized the importance of consumer cooperation and support in navigating through such challenges and ensuring the resilience of telecommunications infrastructure and services.
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