By Ayodele Oluwafemi
The Federal Competition and Consumer Protection Commission (FCCPC) has revealed that the commission is investigating pay-TV service providers due to a hike in subscription prices.
Multichoice Limited, operators of GOtv and DStv, recently introduced new subscription rates with effect on September 1st.
Many Nigerians had taken to the social media to lament the increase in subscription prices, during the COVID-19 pandemic even as Multichoice defended the increment as a result of the devaluation of the naira.
However, the Chief Executive Officer of FCCPC, Babatunde Irukera has said that the investigation will cover “unfair dealings, unreasonable and manifestly unjust contract terms, abuse of market powers, colourable pricing practices and other otherwise obnoxious or illegal conduct.”
Irukera noted that the commission has received several complaints from consumers about the operations of the pay-TV company, hence the need to investigate their operations.
He said, “Upon credible information, public announcements by operators and consumer perception analytics, the FCCPC has opened an investigation into the conduct of dominant pay-TV service providers.
“This investigation is in order to address the commission’s concerns and publicly expressed consumer dissatisfaction with pay-TV services.
“The scope of the inquiry includes, but is not limited to questions about unfair dealings, unreasonable and manifestly unjust contract terms, abuse of market powers, colourable pricing practices and other otherwise obnoxious or illegal conduct.
“Operators are invited to familiarise themselves with the Federal Competition and Consumer Protection Act (FCCPA) and statutory clarifications of their obligations to the FCCPC under S. 104 in addition to, and or irrespective of any obligations to other regulators.”