New Survey Names Most Efficient Govt Agency In Nigeria

The Federal Competition and Consumer Protection Commission (FCCPC) has been acknowledged as one of the most efficient and transparent business government agencies in an online poll conducted by The Bureau Newspaper.

The poll covered three major platforms —LinkedIn, The Bureau Newspaper website, and Nairaland — to gauge the public’s perception of the effectiveness and performance of selected Nigerian government agencies.

The evaluated agencies included the FCCPC, National Agency for Food and Drug Administration and Control (NAFDAC), Nigerian Civil Aviation Authority (NCAA), Nigerian Communications Commission (NCC), Nigerian Electricity Regulatory Commission (NERC), National Information Technology Development Agency (NITDA), National Oil Spill Detection and Response Agency (NOSDRA), and Standards Organisation of Nigeria (SON).

According to documents obtained by TRIBUNE ONLINE, the FCCPC received the highest approval rate, scoring 1,912 votes (52.48%), followed by NITDA with 866 votes, NCC with 180 votes, SON with 144 votes, NAFDAC with 397 votes, NCAA with 36 votes, and NOSDRA with 37 votes.

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The newspaper reported, “The FCCPC emerged as the clear leader in the poll, achieving the highest approval rate.

The strong support it received reflects the agency’s unwavering commitment to safeguarding consumer rights and promoting fair competition within Nigeria’s evolving marketplace.

The FCCPC’s focus on addressing anticompetitive practices and protecting consumers has clearly resonated with the majority of respondents.

“Evaluating the performance of Federal Government Agencies is crucial for understanding their impact on citizens’ lives and the nation’s overall functioning.

The Bureau Newspaper’s comprehensive online poll offers valuable insights into public sentiment about the performance of key Federal Government Agencies in Nigeria.

The dominance of FCCPC, NITDA, and NAFDAC in the poll underscores their commendable contributions to consumer protection, technology advancement, and public health. While some agencies received fewer votes, the poll results collectively highlight the importance of continuous engagement, communication, and transparency for all government agencies.

These insights can serve as a basis for informed discussions, strategic improvements, and accountability mechanisms to ensure these agencies effectively serve the interests of the Nigerian populace.

The methodology of the poll aimed for broad-based participation and diverse viewpoints. Conducted over a predefined period, the poll garnered responses from a total of 3,601 participants, including 1,801 from LinkedIn and 1,001 from The Bureau Newspaper’s website.

The role of various regulatory bodies in Nigeria’s economy and their responsibilities to stakeholders and society at large has become a major topic of debate. Under the leadership of Mr Babatunde Irukera, FCCPC’s activities in the power sector and the Banking and Finance Sector have been noteworthy.

Irukera emphasised the importance of businesses recognising their obligations and being responsive to consumers. The FCCPC, led by Irukera, is reforming the consumer protection landscape through intensified consumer education efforts.

Additionally, the commission has achieved legal victories on behalf of consumers in recent times.

(Tribune)

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