Access Bank Raises Bar Against Fraudsters

By Ella Makondo

Access Bank says it has deployed resources to ensure the security of customers’ funds due to the recent tricks used by fraudsters to rob customers of their monies.

This measure employed by the bank  is coming in the wake of  growing number of fraud cases reported during  the period  of the COVID-19 pandemic.

In a statement issued by its Executive Director, Retail Banking, Victor Etuokwu, the bank said it will continue to educate customers on how to avoid falling victims even as it urged them to protect themselves against the wiles of the tricksters.

According to the statement, the bank had identified smishing, phishing, social engineering, and identity theft as the most common methods used by fraudsters.

“Over the last few months, the number of reported fraud cases has spiked considerably.  This is not unexpected as the current economic hardships experienced due to COVID-19 has caused many to be vulnerable.

“However, this trend has become very disturbing, while we urge customers to become more aware of the tactics employed by fraudsters.

“Access Bank will continue to educate customers on how to avoid falling victims as well as deploy resources to ensure the security of customers’ funds.

“To aid the fight against this common enemy, we have put more power in the hands of our customers, through the *901*911# USSD code.

“We have provided a platform through which customers can immediately deactivate their USSD profile by dialling *901*911# from any phone in the event their mobile devices get lost or stolen.” He said through the years, Access Bank had remained committed to educating its customers, informing and protecting them from fraudsters” the statement stated.

He, therefore called on customers to take more responsibility in safeguarding their funds.

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